Your Privacy Matters

Privacy Policy Transparency & Trust

We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Last Updated: December 28, 2025

In Brief

What you need to know about your privacy at MoonFM

We don't sell your data

Your information is never sold to third parties

Minimal data collection

We only collect what's necessary to operate

Your control

Access, modify, or delete your data anytime

Secure encryption

All data transmitted via HTTPS

Information We Collect

Automatically Collected Information

• IP address and general location information
• Browser type and version
• Device type and operating system
• Listening duration and session information
• Pages visited and interaction data

Voluntarily Provided Information

• Email address (when you contact us or subscribe)
• Name and message content (when using contact forms)
• Social media handles (if you choose to share)
• Application materials (for career opportunities)

How We Use Your Information

We use collected information to:

• Provide and maintain our streaming service
• Monitor listener statistics and improve content
• Respond to your inquiries and support requests
• Send important updates about our service (with consent)
• Analyze usage patterns to enhance user experience
• Ensure security and prevent abuse

Cookies and Tracking

We use cookies and similar technologies for:

• Essential functionality (player state, volume preferences)
• Analytics to understand how you use our service
• Session management across page navigation
• Performance monitoring and optimization

You can control cookies through:

• Browser settings to block or delete cookies
• Browser extensions for privacy protection
• Opting out of analytics tracking (where available)

Data Security

We protect your information through:

• HTTPS encryption for all data transmission
• Secure server infrastructure and access controls
• Regular security audits and updates
• Limited data retention policies
• Staff training on privacy best practices

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to processing of your data
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

Third-Party Services

We use the following third-party services:

• AzuraCast for radio streaming infrastructure
• Analytics tools for usage statistics (anonymized when possible)
• Social media platforms for sharing functionality
• Email service providers for communication

Note:

• Third-party services have their own privacy policies
• We recommend reviewing their policies independently
• We choose providers with strong privacy commitments

Children's Privacy

Our service and children:

• MoonFM is intended for general audiences
• We do not knowingly collect data from children under 13
• Parents should supervise children's internet usage
• Contact us if you believe we have data from a child under 13

Policy Changes

Updates to this policy:

• We may update this policy to reflect changes in our practices
• Material changes will be prominently announced
• Continued use after changes constitutes acceptance
• Check this page periodically for updates

Questions About Privacy?

We're here to help. Contact us about any privacy concerns or requests.

For privacy-related inquiries, data access requests, or to exercise your rights:

privacy@moonfm.de

Request Data Deletion

If you would like us to delete any personal information we have about you, please contact us at privacy@moonfm.de with your request. We will respond within 30 days.